Contact us
We respond within one business day for most inquiries.
What to write about
Bug reports
Something broken or behaving unexpectedly
Account help
Login issues, deletion requests, data exports
Billing & subscriptions
Charges, cancellations, plan changes
Feature requests
What you'd like Musóna to do next
Safety reports
Content concerns or community issues
Privacy requests
Data access, correction, or deletion (CCPA, GDPR)
Before you write
For account or subscription issues, please include the email address associated with your Musóna account. For bug reports, please include your device type (iPhone model, Android make/model) and the app version when possible — these are visible in the app's profile screen.
Looking for a quick answer?
Our help center has Ask Muse, an AI assistant trained on every Musóna help article. She can usually answer subscription, account, and feature questions immediately — no email required.
About Musóna
Musóna is operated by The Wardrakes' Inc., based in Huntsville, Alabama. We're a small independent studio building AI companion software with privacy and emotional safety at the foundation.